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2nd International Workshop on the design, development and use of Knowledge IT Artifacts in professional communities and aggregations. Knowledge Artifacts as resources in the maker and DIY communities - KITA 2016

9 November, 2016 - Porto, Portugal

In conjunction with the 8th International Conference on Knowledge Management and Information Sharing - KMIS 2016


Federico Cabitza
Department of Informatics, Systemics and Communication, Università degli Studi di Milano-Bicocca and IRCCS Ospedale Galeazzi
Brief Bio
Federico Cabitza, MEng, PhD, is an Associate Professor at the University of Milano-Bicocca (Milan, Italy) where he teaches Human-Computer Interaction and where he coordinates the research activities of the MUDI Lab (Modelling Uncertainty, Decisions and Interaction). Since 2016 he has also had a research appointment with the IRCCS Orthopaedics Institute Galeazzi in Milano (Italy) and more recently with San Raffaele Hospital. His current research interests regard the design and evaluation of interactive systems and decision support based on machine learning techniques in the Healthcare domain.
Angela Locoro
Università degli Studi Milano-Bicocca
Brief Bio
M.A. in Modern Literatures, B.Sc. in Computer Science, PhD in Information Engineering (University of Genova, Italy), she is currently a research fellow at Università degli Studi di Milano-Bicocca. With 8 years of experience in Knowledge Representation, Natural Language Processing and Semantic Web Technologies, and 2 years experience in Knowledge Artifacts Theory and Design, she is also a program committee member of the CoPDA 2015 Workshop, a workshop on the “Cultures of Participation in the Digital Age”, and she is one of the organizing members of the first EUSSET Summer School on “Computer Supported Cooperative Work: Foundations, Methods and Technologies”. Her recent works focused on Human-Data Interaction, and Collaborative and Semantic Annotation tools, as well as on Knowledge Artifacts Literature Surveys, like the one that won the best paper award in the last edition of KMIS. She has a strong research interest for Science and Technologies Studies, as well as for Feminist Studies.
Aurelio Ravarini
CETIC, Università Carlo Cattaneo
Brief Bio
Aurelio Ravarini is director of CETIC, Research Center on Information Systems at the LIUC Università Cattaneo (Italy). At LIUC he is also Senior Assistant Professor of Information Systems for the School of Engineering, where he is director of the programs in Business Services and Business Consulting. His research expertise is in Strategic Information Systems, Knowledge Management Systems, and Information Systems development, the latter of which is focused on small and medium-sized companies. He has been visiting professor at Grenoble Ecole De Management in Grenoble (FR), Aarhus Business School in Aarhus (DK), IESEG in Lille (FR), Virginia Commonwealth University in Richmond VA (USA). As a director of the CETIC Research Center, he has designed and coordinated several projects on social learning and smart networks. Dr. Ravarini holds a Laurea in management engineering from Politecnico di Milano (Italy) received his Masters in Training Trainers from ISMO (Milan, Italy) and a PhD at the School of Computer and Security at Edith Cowan University (Perth, Australia). He is a member of the Association for Information Systems (AIS) as well as a member of the the board of its Italian chapter (itAIS). He has published more than 80 papers for international journals, book chapters and conferences proceedings. He serves as Associate Editor for the European Journal of Information Systems and is part of the editorial committee of several international conferences.


In its broadest meaning, a Knowledge Artifact (KA) is any artifact purposely built to enable and support knowledge-related activities. For this reason, KAs come in very different formats and types: a personal recipe notebook is a KA; a cooking manual is a KA; yet also a blog of amateur cookers can be considered a KA. The common themes regard affordances for real and deep appropriation, often cooperative practices of knowledge representation, recording, sharing and combination.
In the last ten years, the interest of researchers from diverse fields has increased towards the design of computational, interactive KAs (what we can denote as Knowledge IT Artifacts, or KITA) i.e., applications and software platforms that specifically support knowledge creation and sharing in cooperative domains [Cabitza & Locoro, 2014]. In all of these research fields authors generally acknowledge the challenges to design for KITA that must be flexible enough to be adapted to the needs of single practitioners and teams, to enable learning and to support decision making.
After the first successful edition of 2015, the workshop of this year focuses on the recent phenomenon of the communities of 3D makers, digital Do-it-Yourself-ers and the empowered consumers. Also in the strand of recently funded EU projects (like the Digital Do-It-Yourself project - we see these diverse actors gathering around digital platforms and social media with which to share knowledge-related and knowledge-intensive artifacts of varying complexity: these artifacts can range from design object models to thread of free-text advices and indications on how to do-things-by oneself, without the help of intermediaries; often these artifacts emerge from just the combination of all of these elements. The idea we propose as interpretative lens of this vast phenomenon is to see

- knowledge-oriented platforms
- circumscribed elements that these platforms allow to create and share

as knowledge artifacts that play the role of apomediaries [Eysenbach 2007, Erdem, 2013], that is the role of helping end users and amateurs to either produce or consume a high-value product (be it a good or a service) without the direct intervention of specialized companies, consultants, professionals and institutionalized experts, e.g. medical doctors, lawyers, sale persons, technical specialists (not only in the IT domain, but also in the home and office ones, like plumbers, electricians, accountants).
A recent literature survey (Cabitza & Locoro, 2014), best paper of KMIS 2014, showed how the heterogeneity of the application domains where knowledge must be, either socially or computationally supported, is reflected in a similar variety of artifacts.
Examples of KAs that could be observed and discussed at the KITA workshop are:
=> video-publishing platforms where clips show how to make home repairs and social comments complement this information;
=> online self-diagnosis and medication wizards, also as smartphone app;
=> amateur blogs and fora where novices can ask experts for advices before buying electronic devices and components;
=> wiki pages that are frequently maintained by a community of enthusiasts and give their members tutorials on how to set up arduino equipments or allow for the sharing of 3D printing models with comments and suggestions of the contributors.
=> decision support systems that convey the most pertinent items from the knowledge bodies mentioned above according to the situation or the user requests, profiles and needs;
=> on-line digital platforms enabling an aggregation of firms (a cluster, a supply chain) to share valuable knowledge in order to achieve specific strategic aims (such as internationalization, new product development, lean production);
=> online wiki encyclopedias and manuals that represent objectively, if not structuredly (e.g., ontologically) a body of specialist knowledge;
=> multimedia learning software that integrates different content sources and interactive techniques to have users develop both intellectual and practical competencies on the basis of the knowledge embedded in the artifacts.
=> websites to share 3d printing models or electronic boards specifications (eg: open hardware)
=> social media for virtual communities of practice.
Artifacts from the above classes can be all put on a broad spectrum of concrete applications and interactive system ranging from the most objective ones (where elements are linked to ontological resources and knowledge is algorithmically proceduralized and represented in computational and statistical models) to the most situated ones, where knowledge is created and recreated in the interaction going on in communities of practice, that is in the message exchanges of their members and in the free flows of content and narratives that the KITAs host and help accumulate.

In particular, we are looking for
Contributions from a potentially vast and inter-disciplinary community of scholars interested in this topic, and especially for either full-research or work-in-progress contributions that could report on experiences of either design of a KA, or of its use in the field.
The most appreciated efforts of the contribution would lie in describing the main assumptions related to the nature of the knowledge that the KA at hand are intended to manage or support; in characterizing the main objectives and goals that motivate the KA designers and users; and in extracting both the implications for design and lessons learnt from experience with KA that could fit the interest of a multi-disciplinary community of scholars (across the fields of CSCL, CSCW, HCI, KR, to mention a few) that we aim to coalesce with this first workshop.
In the hope of the organizers, this workshop will set the practice-based foundations to develop a common ground and language by which the "Knowledge Artifact" construct can become useful both to inform the design and to evaluate the impact of knowledge-oriented technologies in the communities of practice that adopt them and adapt them to their ever-evolving bodies of knowledge.

Topics of interest
- Knowledge Artifacts Design and evaluation
- Digital fabrication
- DIY culture in the making economy
- Relationship btw Knowledge Management Technologies and IT Artifacts
- Relationship btw Knowledge Management and Collaborative-oriented Technologies
- Socio-Technical System Theory and Design
- Models, Theories and Methodologies of Knowledge, Collaboration and Learning
- Knowledge and Data Visualization
- Knowledge Artifacts and Collaboration at the firm level in clusters and supply chains
- Learning Technologies
- Business models enabled by Knowledge Artifacts
- Uncertainty representation and management in Knowledge Artifacts
- Knowledge Artifacts and Big Data
- Human-Data Interaction


Paper Submission: September 15, 2016 (expired)
Authors Notification: September 26, 2016 (expired)
Camera Ready and Registration: October 6, 2016 (expired)


Giuseppe  Vizzari, Università degli Studi di Milano-Bicocca, Italy
Peter Bednar, School of Computing, University of Portsmouth, United Kingdom
Fabio Cassano, Università di Bari, Italy
Davide Ciucci, Dipartimento Di Informatica Sistemistica E Comunicazione, Università degli Studi di Milano Bicocca, Italy
Gianluca Colombo, Independent Researcher, Germany
Flavio Soares Correa Da Silva, University of Sao Paulo, Brazil
Flavio S. Correa da Silva, Computer Science, University of Sao Paulo, Brazil
Daniela Fogli, Dipartimento di Ingegneria dell'Informazione, Università degli Studi di Brescia, Italy
Luca Mari, LIUC -  Castellanza (VA), Italy
Patrizia Marti, Independent Researcher, Italy
Anders Morch, University of Oslo, Norway
Katia Passerini, New Jersey Institute of Technology, United States
Antonio Piccinno, Computer Science, University of Bari, Italy
Enrico M. Piras, Fondazione Bruno Kessler - Trento, Italy
Fabio Sartori, Dept. of Computer Science Systems and Communication, Università degli Studi di Milano-Bicocca, Italy
Carla Simone, University of Siegen, Germany
Test Reviewer Test, Università degli Studi di Milano-Bicocca, Italy
Massimo Zancanaro, Independent Researcher, Italy


Prospective authors are invited to submit papers in any of the topics listed above.
Instructions for preparing the manuscript (in Word and Latex formats) are available at: Paper Templates
Please also check the Guidelines.
Papers must be submitted electronically via the web-based submission system using the appropriated button on this page.


Full papers should be 8 pages long, including references, tables, graphs, images and appendices. Work-in-progress should be 4 pages long, including references, tables, graphs, images and appendices. Submissions with less than 4 pages or more than 13 pages will be automatically rejected. Guidelines and templates available in the main conference Web site ( and All accepted papers will be published in the main conference proceedings by SCITEPRESS under an ISBN reference and will be submitted for indexation by Thomson Reuters Conference Proceedings Citation Index (ISI), DBLP and Scopus. Selected papers in line with the quality standards of EJIS (European Journal of Information Systems) will be taken into consideration for a fast-track submission.


After thorough reviewing by the workshop program committee, all accepted papers will be published in the workshop proceedings book, under an ISBN reference and on digital support.
All papers presented at the conference venue will be available at the SCITEPRESS Digital Library (
SCITEPRESS is a member of CrossRef ( and every paper is given a DOI (Digital Object Identifier).


KMIS Workshops - KITA 2016